Original Post: October 7, 2013 “PROTOCOL IS EVERYTHING.” FRANCOIS GIULIANI Protocol, an established code of behavior, is silent but steeped in tradition and required courtesies. A breach in protocol often goes unspoken but has ruined many promising relationships. Today’s “business casual” mindset underestimates the role of protocol in business interactions and negotiations. As the marketplace
Original Post: October 16, 2013 There is a smug assumption among business professionals that if they have good etiquette, they will consequently have great ethics. Often when asked to speak on the topic of etiquette, it is assumed that cloaked within the presentation will be subtle references to ethics. Most often, it is not there.